Jurong Health Services (JurongHealth) is the new public healthcare cluster formed to facilitate the integration of services and care processes within the hospital and across the community, so as to better serve the healthcare needs in the West. We will do this in collaboration with community partners including primary care providers such as General Practitioners and polyclinics, hospitals, long term care providers and voluntary welfare organisations.
JurongHealth will be operating in Alexandra Hospital till 2014 where it will build and grow its base. JurongHealth is also building the 700-bed Jurong General Hospital and 286-bed Jurong Community Hospital, slated for completion in 2014 and 2015 consecutively.
Our Vision
Transforming Care. Bringing Health to Every Home.
Transforming Care
With our aging population and the present system of episodic healthcare services (mainly focused around acute care), "Transforming Care" is a call for a fundamental shift in the way we deliver the most appropriate care - centred on the needs of patients.
"Transforming Care" is not about making incremental changes and getting better at what we do. It is about moving away from illness-cure focus to truly keeping patients and residents healthy, and looking after their well-being.
Bringing Health To Every Home
This statement highlights our vision to reach out to our community in the West. Aligned with our Mission, "Bringing Health" speaks of our aspiration to integrate and simplify healthcare so that it may be accessible to help the healthy, to help the sick get well and to empower the community to manage their well-being.
Our Mission
Stay Well. Heal. Empower.
Providing integrated healthcare by working hand-in-hand with community partners, patients, caregivers and staff.
Stay Well
Within the whole realm of healthcare, helping people to stay healthy is a priority. Hence, one of the pillars of our mission is to help the community stay well.
Heal
When individuals fall sick, we will heal them to the best of our ability. This is the traditional role of hospitals and we must continue to excel in this area of care.
Empower
For the healthy, we want to empower them with information, resources, outreach programmes and education to continue living healthy lives. For those who require ongoing care or are beyond healing, we want to empower them to live their lives as comfortably as possible and with dignity.
In all that we do, collaborations with community partners, caregivers, and staff is integral.
Our Values
Patient-Centredness. Integrity. Excellence. Mutual Respect. Open-Mindedness.
Patient-Centredness
We design and deliver care around the needs of our patients and their caregivers.
Integrity
We uphold trust through all we say and do.
Excellence
We give our best every time.
Mutual Respect
We treat each and every individual with dignity.
Open-Mindedness
We embrace change and champion innovation.


